Privacy Policy

Effective Date: 19 November 2024

Stumpy Michael ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or purchase from our website, stumpymichael.com.au (the "Site").

Information We Collect

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment information (processed securely by third-party providers).
  • Device Information: IP address, browser type, operating system, referring URLs, and site interaction data.
  • Order Information: Details of your purchases, including product selections and transaction details.
  • Optional Information: Any preferences or additional details you provide voluntarily (e.g., through surveys or feedback forms).

How We Use Your Information

We use your information to:

  • Fulfill and deliver your orders.
  • Communicate with you about orders, updates, promotions, and support inquiries.
  • Improve our website and services by analysing user interactions.
  • Comply with legal obligations and ensure site security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and gather analytics. You can manage cookie preferences through your browser settings.

Third-Party Services

We work with trusted third-party services for payment processing, shipping, and analytics. These providers have privacy policies and comply with applicable laws to secure your data.

Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Your Rights

If you are an Australian or international customer, you may have rights under applicable privacy laws, including:

  • Access to the personal information we hold about you.
  • Requesting corrections to your data.
  • Opting out of direct marketing communications.
  • Requesting data deletion, subject to legal and contractual requirements.

Children's Privacy

The Site is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

Security

We take reasonable measures to protect your information from unauthorised access, disclosure, or misuse.

Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please get in touch with us at:

Email: contact@stumpymichael.com.au

Updates to This Policy

We may periodically update this Privacy Policy. Changes will be updated on this page.